SlideBridge iG — Terms & Conditions (SaaS)

These Terms & Conditions (the "Terms") govern access to and use of the software-as-a-service platform and related websites (collectively, the "Service") operated by SlideBridge iG. By creating an account, signing an order form, or using the Service, the company you represent ("Customer") agrees to these Terms. These Terms are intended for business users (B2B) only.

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1. The Service; Customer Data

SlideBridge iG ("we", "us") provides tools that allow Customers to transform data into other file formats and presentations. The Service may connect to external third-party services at Customer’s direction (e.g., Airtable, Google Sheets, Excel, CSV) to ingest data. "Customer Data" means data, files and content that Customer or its Authorized Users upload to the Service or make available via such third-party services. "Output Files" means files generated by the Service from Customer Data at Customer’s request.

Customer retains all rights to Customer Data and Output Files. Customer grants SlideBridge iG a non-exclusive license to host, process, and transmit Customer Data and Output Files as reasonably necessary to provide, maintain, secure and support the Service, to prevent or address service or technical issues, and as otherwise required by law.

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2. Accounts and Authorized Users

- Customer is responsible for its accounts, configuration of the Service, and for all activities under its accounts by its employees and contractors ("Authorized Users").
- Customer will ensure its Authorized Users keep credentials confidential and comply with these Terms.
- Customer shall promptly notify SlideBridge iG of any unauthorized use or security incident it becomes aware of.

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3. Third-Party Services

Customer may enable integrations with third-party services. Any use of third-party services is solely between Customer and the applicable provider. SlideBridge iG does not control and is not responsible for third-party services. To the extent Customer Data is exchanged with a third-party service, that processing is subject to the third-party’s terms and privacy practices.

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4. Fees, Payment, and Taxes

1. Fees: Subscription fees are agreed individually per Customer and are typically payable annually in advance for a 12-month term ("Subscription Term").
2. Invoices are due within 14 days of invoice date unless otherwise agreed in writing.
3. Prepaid amounts are non-refundable except where mandatory law requires otherwise or as expressly stated in these Terms.
4. Fees are exclusive of taxes. Customer is responsible for all applicable taxes, duties, and similar governmental assessments (excluding SlideBridge iG's income taxes).
5. Late payments may incur statutory interest and/or suspension of access to the Service after prior notice.

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5. Resource Limits; Availability and Support

- Resource limits (e.g., volume, throughput, storage, conversions) may be specified in an order form or otherwise agreed in writing. If not specified, access is provided on a commercially reasonable best-efforts basis and without guarantees.
- Unless expressly agreed in a separate service level agreement (SLA), the Service is provided without uptime guarantees. Scheduled maintenance and emergency downtime may occur.
- SlideBridge iG will provide standard support during business hours, and may offer enhanced support under a separate agreement.

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6. Acceptable Use

- Customer will not (and will not permit others to): (a) misuse the Service; (b) reverse engineer or attempt to access the Service’s source code except to the extent permitted by law; (c) interfere with the Service’s operation or security; (d) use the Service to process unlawful content or infringe third-party rights; or (e) exceed agreed usage limits.

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7. Confidentiality

Each party may access the other party’s confidential information. The receiving party will protect such information with the same degree of care it uses to protect its own confidential information (and at least reasonable care), and will use it only for the purposes of these Terms.

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8. Data Protection

For Customer Data that includes personal data, Customer is the controller and SlideBridge iG acts as processor. SlideBridge iG will process such data in accordance with Customer’s documented instructions and the Data Processing Agreement (DPA). For account administration, billing, analytics, marketing leads (e.g., demo/contact forms) and website operations, SlideBridge iG is the controller; see the Privacy Policy for details.

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9. Security

SlideBridge iG implements appropriate technical and organizational measures designed to protect Customer Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed.

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10. Warranties and Disclaimers

1. SlideBridge iG warrants it will provide the Service in a professional and workmanlike manner consistent with industry standards.
2. EXCEPT AS EXPRESSLY STATED, THE SERVICE AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

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11. Limitation of Liability

1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
2. EXCEPT FOR (i) CUSTOMER’S PAYMENT OBLIGATIONS, (ii) A PARTY’S BREACH OF CONFIDENTIALITY, OR (iii) LIABILITY THAT CANNOT BE LIMITED BY LAW, EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO SlideBridge iG FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
3. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or wilful misconduct where such limitation is not permitted under applicable law.

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12. Suspension

SlideBridge iG may suspend access to the Service immediately if: (a) Customer fails to pay undisputed amounts after notice; (b) Customer materially breaches these Terms; or (c) suspension is necessary to prevent harm, comply with law, or address a security risk.

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13. Term, Renewal, and Termination

1. The Subscription Term and renewal terms are defined in the applicable order form. Unless otherwise agreed, subscriptions renew automatically for successive 12-month periods at then-current pricing, unless either party gives written notice of non-renewal at least 30 days before the end of the current term.
2. Either party may terminate for cause upon written notice if the other party materially breaches these Terms and fails to cure within 30 days after notice.
3. Upon termination or expiry, Customer’s access will cease. Upon request within 30 days after termination, SlideBridge iG will make Customer Data and Output Files then in its possession available for export. Thereafter SlideBridge iG may delete such data from active systems, subject to legal obligations and routine backup retention.

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14. Intellectual Property; Feedback

SlideBridge iG and its licensors own all rights, title and interest in and to the Service and associated materials. No rights are granted except as expressly stated. Customer may provide feedback or suggestions; SlideBridge iG may use them without restriction and without obligation to Customer.

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15. Changes to the Service or Terms

SlideBridge iG may update the Service and these Terms from time to time. Material changes to the Terms will be notified to Customer (e.g., by email or in-app). Continued use after the effective date constitutes acceptance. If Customer objects to material changes that materially and adversely affect it, Customer may terminate the subscription with effect at the end of the then-current term by written notice within 30 days of the notice of change.

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16. Miscellaneous

1. Governing Law and Venue: These Terms are governed by Austria (excluding its conflict-of-laws rules). The exclusive place of jurisdiction is the competent court in Vienna, to the extent permitted by law.
2. Assignment: Neither party may assign these Terms without the other party’s consent, except to an affiliate or in connection with a merger, acquisition, or sale of substantially all assets.
3. Force Majeure: Neither party is liable for delays or failures due to events beyond its reasonable control.
4. Severability; Waiver: If any provision is unenforceable, the remainder remains in effect. Failure to enforce is not a waiver.
5. Order of Precedence: If there is a conflict, an executed order form or DPA prevails over these Terms, which prevail over any online policy.
6. Notices: Legal notices to SlideBridge iG must be sent to the address and email below.

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17. Company Details

Company: SlideBridge iG
Registered office: Siezenheimer Straße 39a, 5020, Salzburg, Austria
Contact: privacy@slidebridge.io
Website: https://www.slidebridge.io

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